PRIVATE PARTY FREQUENTLY ASKED QUESTIONS & ANSWERS
WHAT SHOULD I WEAR TO CLASS?
The recommended attire is specific to each class. Please visit the Class Descriptions page for this information.
DO I NEED TO BRING ANYTHING?
Please bring a yoga mat, hand towel and bottle of water. We have complimentary yoga mats if you forget yours as well as water fountains and bottled water for purchase.
IS THERE A PLACE TO CHANGE CLOTHES?
Yes, there are two changing rooms as well as two clean restrooms.
DO I HAVE TO MAKE A RESERVATION OR CAN I JUST SHOW UP?
Reservations are required. Most classes fill up quickly - sometimes 1-2 weeks in advance. We only allow a limited amount of people in each class to ensure classes are not overcrowded. You can sign up and pay online, over the phone, using our mobile app or call to schedule a tour and pay in person.
CAN I OBSERVE OR WATCH A CLASS?
No. This is to ensure everyone’s comfort and privacy is respected
CAN I CANCEL OR RESCHEDULE MY CLASS?
If you need to reschedule or cancel a class, please do so at least 12 hours before the class begins. Your class will be forfeited if cancelled less than 12 hours. You can cancel classes online using our reservation system or via our mobile app.
WILL I HAVE TO SHARE A POLE/HOOP/SILK/HAMMOCK?
· Every person will have their own pole, except for spin pole moves - we allow two people per spin pole to reduce vertigo.
· Silk, Hoop and Hammock classes require two people per apparatus for safety purposes - one person will always be assisting with spotting the other to maximize safety.
WHAT HAPPENS IF I'M LATE TO CLASS?
If you are five or more minutes late to your class, your spot may be given away. If this is the case, you will be able to reschedule. If you call to let us know you are on your way, we will hold your spot.
If you miss the warm up (usually the first 10-15 minutes of class), you will not be allowed to participate in class. It is too dangerous to participate without adequate stretching.
HOW OFTEN DOES THE SCHEDULE CHANGE?
The class schedule changes every 4 months. This allows students to attend classes that they may not have been able to attend in the past.
I HAVE A MEMBERSHIP, BUT THE SYSTEM IS ASKING FOR PAYMENT.
You may be out of classes. If this is the case, we offer additional classes, class packages or you may be eligible to upgrade your membership.
Members are able to reserve spots in classes that are during their current billing period only. This ensures classes do not fill up too far in advance and that every student has an opportunity to sign up for his/her favorite classes. If the system is asking for payment, it may be because you are trying to reserve a spot in a class that is beyond your next payment date.
For additional membership questions, please call (615) 891-3910.
WHO CAN ATTEND CLASSES?
Anyone over the age of 18 can attend classes.